Helpful reviews of Sony BRAVIA KDL46HX820 3D LED HDTV with Built-In Wi-Fi

Sony Bravia Smart HDTV

I purchased this TV on Jun 17, 2011 and would like to say that out of the box it needed zero adjusting. Great picture and the 3D is excellent aside from a little ghosting. My only issue that I am currently trying to reslove with Sony as I write this, is the tv is very thin and borderless. Pretty much the gorilla glass used is the whole front part glued to the back(no screws visible). The glass on my unit has begun to be unglued on the left side of the tv about 2 inches. It is not peeling off but to the point where u can clearly see light coming out of the side of the Tv. This I am sure is not good and am in the process of getting it repaired. Will add to my review if Sony charges for any repairs to this already expensive TV that is clearly a Factory defect.

I am updating my review today October 9th 2011. I am dissapointed to say Sonys warranty and repair Department is the
worst I have ever had to deal with in my life. Needless to say, they refused to properly repair this very expensive tv of mine. After 1 month and a 2 week stay at there local repair shop, my tv was returned to me in the same exact condition it was received. Not only did they not repair it but the have refused to replace it for a nondefective one, as the concluded the tv is suppose to be that way. I have posted a Pic of the problem with the glass ungluing and you be the judge and decide if that is normal. I am not telling anyone not to buy Sony products but just be aware they dont live up to there warranty. All this being said, after 1 month of dealing with Sony and there terrible warranty dept., I called Amazon out of desperation to see if they can assist me in dealing with Sony. After explaining the situation to them and a 5 minute hold, I was greeted with a suprise I was not expecting. Amazon rep told me, they were sorry what had happen to me and would be sending out a replacement television and accepting my defective one. All this well beyond my 30 day window. 3 months beyond to be exact. 1 week later my new TV arrived and it is in perfect condition. I am very greatful to Amazon for this and this should serve a lesson to Sony on how to handle a defective product and how to treat loyal customers. Cheers to Amazon and a million jeers for Sony. Thank u Amazon.